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Conflict Management Assessment Tool


Conflict is inevitable. We support leaders in managing it well to increase team functioning, boost innovation, and attract and retain top talent. For this session, a certified facilitator administers the Conflict Dynamics Profile (CDP) instrument to help the participant better understand his or her responses to workplace conflict. The CDP measures situations and behaviors that can trigger conflict for individuals and provides insight into how leaders respond to conflict once it is provoked. The instrument is sent out by email and taken ahead of time online. (Typically completed in 20 minutes.) A feedback session is scheduled via webinar and includes the following:

  • Eight-page report that incorporates personalized feedback on 15 common behaviors in conflict and nine workplace “hot buttons.”
  • 40-page development guide delivers helpful suggestions for navigating difficult conflict scenarios.
  • 90-minute feedback session with a CDP certified facilitator. (Professional interpretation of scores, education on the Conflict Dynamics Model, and practical applications for most valued leadership behaviors.)

Team sessions available. 

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